Shopper’s bad manners

Missive to the Independent, copied to Sainsbury’s customer service, in support of a Sainsbury’s shop assistant:


Regarding the shop assistant who told a rude shopper to stop talking on her phone and deal with her shopping, I am totally on the shop assistant’s side here.

Quite apart from Ms Clarke’s delusion that she’s so important that she needs a constant communications capability (something she shares with trivial people everywhere), the treatment of service staff as easily ignored fodder is reprehensible.

Sainsbury’s, its staff and customers will be immeasurably enriched by Clarke’s decision to go elsewhere.

Paul Harper